Mibew Messenger

Mibew Messenger

Current Version: 3.2.1     Community Rating:

Mibew Messenger is an open-source live support application written in PHP and MySQL

Hosting Service Optimized for Mibew Messenger

Mibew Messenger is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

You should place the button of Web Messenger at your site. Your visitors click the button and chat with your operators who help them.


Cloud VDS Mibew Messenger Solution

Get Mibew Messenger Hosting Now $ 75 /mo
  • Mibew Messenger Installation
  • 15GB Disk Space
  • Unlimited Monthly Transfer
  • Root SSH Access
  • Managed Firewall

Dedicated
Mibew Messenger Solution

Get Mibew Messenger Hosting Now $ 129 /mo
  • Mibew Messenger Installation
  • 32GB RAM
  • cPanel Included
  • 480GB SSD + 1TB HDD
  • Choice of Datacenter

Just a few features Mibew Messenger offers:

Main features

  • Real-time chat (without page refresh)

  • Unlimited operators, chats, and users

  • Unlimited departments (groups of operators)

  • Priority queue of visitors

  • Localized to 10+ languages, unicode support

  • Runs on your server and domain

  • Easy-to-modify source code


Chat button

  • Shows online/offline status

  • Ready for email signatures

  • Using different buttons on the same domain

  • Leave a message when you are away

  • Department buttons


Chat window

  • Optional pre-chat survey

  • Chat window themes (three themes are included)

  • Operator and visitor “Typing Indicator”

  • Operator’s photo in visitors chat

  • Chat transcript emails

  • Sound and visual alerts on new message

  • Enable/disable notification sound

  • Customize chat with your Logo, Name etc.

  • Quickly convert text to hyperlinks in chat

  • Not blocked by pop-up blockers

  • Compatible with mod_security

  • Protection against automated spam (captcha)

  • Auto-reconnect if the internet connection went down


Operator abilites

  • Web-based Operator Console

  • Operator is away mode

  • Canned messages for speed and consistency

  • Track where your visitors clicked from to get to your website (refer URL)

  • Chat conversation history with search

  • Linking to previous visits, instant access to previous chats

  • Information about visitor: first message, address, browser, geo-location

  • Notification messages when visitors changes page

  • Reassign/Transfer chat ownership

  • Mark/Highlight nuisance visitors

  • Administrator can view active chats

  • Administrator can take over the chat

  • Daily statistical reports

  • Operator password retrieval


Groups of operators (Departments)

  • Assign operator to multiple groups

  • Group canned messages

  • Ability to select group in pre-chat survey

  • Group button with online/offline status


Administration

  • Adding and managing canned responses

  • Performance options to control server load

  • Themes preview mode for easy interface customization

  • Enable/disable features like Groups, Malicious Visitors, Survey etc.

  • Updates page with the latest messenger news

  • Localization wizard

Check out these Mibew Messenger screenshots.

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