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HESKCurrent Version: 3.4.5 Community Rating: Hesk is Free PHP Help Desk Software that runs with a MySQL database |
Hosting Service Optimized for HESK
Hesk is Free PHP Help Desk Software that runs with a MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website.
Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
Cloud VDS HESK Solution
Get HESK Hosting Now $ 49.95 /mo- HESK Installation
- 20GB Disk Space
- Unlimited Monthly Transfer
- Root SSH Access
- Managed Firewall
Dedicated
HESK Solution
Get HESK Hosting Now
$ 129 /mo
- HESK Installation
- 32GB RAM
- cPanel Included
- 480GB SSD + 1TB HDD
- Choice of Datacenter
Just a few features HESK offers:
- unlimited personalized accounts for staff
- unlimited categories
- canned responses
- file attachments
- fully-featured knowledgebase (articles, categories, search,...)
- custom fields in the "Submit a ticket" form
- anti-SPAM checks when submitting a ticket
- powerful ticket search functions
- e-mail notifications of new tickets and replies
- rating of staff replies and knowledgebase articles
- autoclose tickets after X days
- easy-to-use web interface
- easy to translate to any language
- and many more!
Check out these HESK screenshots.
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