Faveo Helpdesk

Faveo Helpdesk

Current Version: 1.10.4     Community Rating:

Faveo Helpdesk is an open source ticketing system build on Laravel framework.

Hosting Service Optimized for Faveo Helpdesk

Faveo Helpdesk Open source ticketing system build on Laravel framework.

Faveo word is derived from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship.


Cloud VDS Faveo Helpdesk Solution

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  • Faveo Helpdesk Installation
  • 15GB Disk Space
  • Unlimited Monthly Transfer
  • Root SSH Access
  • Managed Firewall

Dedicated
Faveo Helpdesk Solution

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  • Faveo Helpdesk Installation
  • 32GB RAM
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  • 480GB SSD + 1TB HDD
  • Choice of Datacenter

Just a few features Faveo Helpdesk offers:

Unlimited content

Faveo comes with capability to upload unlimited content as many article and faq's.


Ticketing Management

Faveo ticketing management system helps you to manage tickets and queries efficiently and effectively.


SLA Management

Faveo comes loaded with integrated time-assigned resolution and support system based on SLA defined.


Priority Management

Faveo comes loaded with integrated time-assigned priority ticket resolution and support system.


Auto Reply

Faveo comes auto reply system for every ticket raised and reply.


Customer Portal

Faveo comes with customer portal to track ticket status and access knowledge base.


Sort article according to category

Easy to use helps you to sort articles according to categories.


Assign Tickets

Faveo allows assignment of tickets to particular agent as well as departments


Built-In Knowledge Base

Faveo comes loaded with Knowledge base to define FAQ's, An easy way for users to help themselves.

Check out these Faveo Helpdesk screenshots.

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