Eventum Hosting

General

• Allow visitors to signup with new Eventum accounts
  
  
  
  • Ability to turn this feature off altogether
  
  
  • Specify which projects are available for users who create their own accounts
  
  
  • Specify which permission level these users are granted
  
  
  
  


• Ability to run several projects with the same instance of Eventum
  
  
  
  • Create custom releases, categories and priorities for each project
  
  
  • Assign users to specific projects
  
  
  • Configure certain projects to allow anonymous posting of new issues
  
  
  
  


• Create / Modify / Delete custom issue resolutions


• Track duplicate issues
  
  
  
  • Changes to the duplicated issue are automatically propagated to the child issues
  
  
  • Links from/to the duplicated issue from/to the child ones
  
  
  
  

Email Integration

• Integrate your support emails with issues in Eventum


• Use as many email accounts as you want


• Associate specific email accounts to projects


• Create / Modify / Delete canned email responses to automate common tasks of replying to support email


• Email Routing Interface
  
  
  
  • Email attachments are automatically saved in issue.
  
  
  • Control who is authorized to send emails in each issue.
  
  
  • Blocked emails are saved as notes for later use.
  
  
  
  

SCM Integration

• Integration with CVS/SVN


• Keep a history of all modified files associated with a given issue


• The CVS module, filename, developer and revision information is saved


• Integration with third party tools
  
  
  
  • Ability to view changes between revisions
  
  
  • Ability to view the source of specific revisions of files
  
  
  
  

Project Management

• Time tracking tool allows you to keep your schedule up-to-date in a per issue basis
  
  
  
  • Enter time for tasks done in past dates
  
  
  • The owner may remove entries that are wrong or out of place
  
  
  • The total of time spent in an issue is displayed in the issue listing page
  
  
  • Custom categories to be able to see where most of the time is spent on
  
  
  
  

Issue Listing

• Ability to save and load unlimited custom filters


• The grid layout helps you to quickly find all the information you need


• The assigned users are displayed for every issue


• Quickly assign issues by choosing the issues and the users


• The total time spent working in each issue is available


• Export the issue listing contents to a spreadsheet

Reporting Issues

• Upload as many files as you want in one go


• Report as many issues as you want without having to leave the issue report screen

Command Line Interface

• Quickly check and modify issues without opening a web browser.




• View details of issues.


• Lock/Unlock issues.


• Assign issues to any user.


• Add authorized repliers to issues.


• Change status of issues.


• Add time tracking entries.


• Close issues with comments.


• List and download files attached to issues.


• View issue emails.


• Unblock blocked emails.


• View issue notes.

And much more...